2being draftedread 40 s ago
1with the partnerread 40 s ago
5nextchosen by hand
1for youabove your threshold
1to redosource not named
9sent todaysent 11:04
14open requestsread in full
5documents waitingread this morning
A demonstration, on a fictional firm. The decision card answers: choose, and the page records the choice in front of you. It sends nothing and writes nowhere. It reads what your people handed to an AI, whatever tool produced it, and sorts it into the three piles below. The objects change from one trade to the next; the three questions do not.
What is owed to you, and to nobody else
A quote above your threshold is not waiting on you because it matters. It is waiting because it is finished: priced, read back, and nothing is missing to decide.
Quote 2418
Forty people, two nights, room hire and catering
for you
above €15,000
answers request 2411
2411 · Group enquiry received Monday 8:42, answer expected within 24 hours
Priced on this season's rate card, the one dated 1st September. Two gaps against the enquiry, named by the AI assistant rather than smoothed over: the room asked for is free on only one of the two nights, and the vegetarian menu is not on the rate card. Read back this morning by someone who did not write it.
Recommendation
Send the quote. Both gaps are written into the message in plain sight, so the client decides with them in hand rather than afterwards.
Choose
sendSend the quote to the client, with both gaps
holdNot yet, I want to settle the room first
Or write, if neither option fits
What will be sent, word for word
Hello,
Here is our proposal for your forty people, 14 and 15 October.
Rates from the card in force on 1 September.
Two points are yours to settle:
- the Belvedere room is free on the 14th only; for the 15th we
propose the Orangery, same capacity, same rate;
- the vegetarian menu is not on the card, we will price it as
soon as you confirm the number.
The detail is attached.
Nothing goes to the client.
Held by the partner: the room for the 15th has to be settled
before this goes out. The quote stays in “for you”, and
request 2411 keeps its 24-hour clock.
Sent in the name of the partner, and filed under request 2411. The quote keeps the name of the rate card that was used and of the person who read it back. This page records a decision; it never sends anything itself.
What went out without you
You do not approve these, and they stay on the page anyway. A delegation nobody can see is not a delegation, it is a blind spot.
9 sent today
Under the rule you set: below €15,000, written on a rate card in force, read back by someone other than the writer. You can name, at any moment, everything that went out in your name.
2415sent
- what
- group quote, €8,200
- card
- season, 1st Sept
- read by
- M., front desk
- sent at
- 09:38
2409sent
- what
- answer to a complaint
- source
- commercial policy v4
- read by
- A., support desk
- sent at
- 10:52
fresh reading
Read 40 s ago (11:12:31), threshold 90 minutes. Past it, the counters that depend on a reading show ? rather than a number: a page that can no longer see anything must never claim all is well.
Order for the partner · 3 chosen by hand this morning, not inferred
- 12418answer expected within 24 hours
- 22402waits for 2418 to go, same client
- 32396clause to read back, no deadline
What it refuses to guess
These are not filed away on a hunch: they are counted, in front of everyone. The counter is built to read zero, and it is the honest measure of where the practice does not hold yet.
2 cases nothing accounts for yet
- 2407minutes with no source named, nobody can say what they were written from
- 2391a reply attached to a request that was closed last week
Open, by kind of document
- 2418
Forty people, two nights, room hire and catering
for youabove €15,000répond à 2411
- 2421
Board offsite, one day, twelve people
being draftedreceived 10:20
- 2402
Annual renewal, same client as 2418
waits for 2418 to go: two quotes to one client on one day contradict each other fast
next
- 2414
Complaint about a January invoice
with the partnersource: commercial policy v4
- 2409
Goodwill gesture inside the limits set
sentread back by A.
- 2391
Reply to a request closed last week
the request was closed on Friday, and this reply attaches to nothing open
to redo
- 2420
Board of 9 September, record of decisions
being draftedsource: the recording of the 9th
- 2407
Board of 2 September
no source named, nobody can say what it was written from
to redo